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Delete your account

You can request deletion of your SPHERE HEALTH account and associated data at any time.

From the app

  1. Open the app and tap Account, then Settings.
  2. Choose Delete account and confirm.

From the web

  1. Sign in at spherehealth.com and open Settings.
  2. Under Data & Privacy, choose Request Deletion and confirm.

If you can't sign in or reach Settings

Email support@spherehealth.com from the email address on your account with the subject "Account deletion request." We'll verify your identity before processing the request and confirm once it's complete.

What is deleted and what we retain

Deleting your account removes your sign-in credentials, profile, and app data. Some records are retained where the law requires it: medical records created during your care are kept for the retention period required by applicable law, and billing records are kept as required for accounting purposes. Retained records are no longer connected to an active account.